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Great Western Ambulance Service NHS Trust was created on April 1 2006 as a result of a merger between Avon, Gloucestershire and Wiltshire Ambulance Services. It provides emergency treatment and transport for the people of Gloucestershire, Avon and Wiltshire as well as non-emergency transport service to patients receiving treatment at hospitals and treatment centres within and outside the county for specialist services.

 

 PERFORMANCE RATING

 2006:  Gloucestershire Ambulance Service NHS Trust was given a score of not met for existing national targets.

This means that it automatically received a score of weak for quality of services. It was assessed against 3 of the 4 existing national target indicators.

 

Indicators Level of performance Trusts achieving indicator (%) Target
The percentage of category A calls receiving a response within eight minutes Failed 68% 75%
The percentage of category A calls receiving a response within 14 minutes in urban areas or 19 minutes in rural areas Underachieved 61% 95%
The percentage of category B calls receiving a response within 14 minutes in urban areas or 19 minutes in rural areas Underachieved 35% 95%

 

Gloucestershire Ambulance Service NHS Trust was given a score of fair for new national targets. It was assessed against all of the 5 new national target indicators.

 

Indicators Level of performance Trusts achieving indicator (%)
Participation in audits Achieved 94%
Processes in place to control infection Underachieved 87%
Does the organisation comply with key elements of guidelines on treating people who have self-harmed? Underachieved 84%
Response to Taking healthcare to the patient Achieved 94%
Smoke-free NHS Underachieved 74%

 

Gloucestershire Ambulance Service NHS Trust has been given a score of weak for use of resources, as a result of its failure to meet its financial targets for 2005/2006. Financial management was also assessed as weak, however, the organisation has met the basic requirements in all other areas of this assessment.

 

 2005:  In 2005 the Gloucestershire Ambulance Service NHS Trust received a performance rating of one star, which means that in some key targets it hasn't been achieving the highest levels of performance. The key target which hasn't been met by the Gloucestershire Ambulance Service NHS Trust is to give first response to category A calls within 8 minutes in 75% of cases - it achieved 71%.


KEY TARGETS :

  • Category A calls receiving a response within 14 minutes (urban) and 19 minutes (rural)
  • Category A calls getting a first response within 8 minutes
  • Category B calls receiving a response within 14 minutes (urban) and 19 minutes (rural)
  • Financial stability
  •  

     



    Trust Headquarters
    Executive office
    Jenner House
    Langley Park
    Chippenham
    SN15 1JJ

    Gloucestershire TriService
    Emergency Centre

    Waterwells Drive
    Waterwells Business Park
    Quedgeley
    Gloucester
    GL2 2BA

    Phone Number
    01452 753030

    Fax
    01452 753031

    Email Address
    Daphne.Fowler@
    glosamb.swest.nhs.uk


    Website
    www.gwamb.nhs.uk
    www.glosamb.org.uk

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